Privacy Policy

Last updated: March 16, 2026

1. Information We Collect

ReplogAI collects the following types of information:

  • Account information: Name, email address, and organization details you provide when registering.
  • Sales activity data: Email contents, call recordings, meeting transcripts, and related metadata from your connected integrations (Gmail, Zoom, etc.).
  • AI-generated data: Summaries, action items, sentiment analysis, and deal intelligence extracted from your sales activities.
  • CRM data: Contact and deal information synced from your connected CRM (HubSpot, Salesforce, Pipedrive).
  • Usage data: How you interact with our service, including feature usage and activity counts.

2. How We Use Your Information

  • To provide and improve our CRM auto-logging service.
  • To generate AI-powered sales intelligence (summaries, action items, deal signals).
  • To sync activity data to your connected CRM platforms.
  • To send transactional emails (login links, invitations, notifications).
  • To process payments and manage your subscription.

3. Audio Recordings & Transcripts

When you connect Zoom or other meeting platforms, ReplogAI accesses meeting recordings to generate transcripts. Recordings are:

  • Downloaded temporarily for transcription processing only.
  • Sent to OpenAI's Whisper API for transcription. OpenAI's data usage policies apply.
  • Not stored permanently by ReplogAI — only the text transcript is retained.
  • Subject to your organization's data retention settings (default: 90 days).

4. Third-Party Services

We use the following third-party services to operate ReplogAI:

  • OpenAI (Whisper): Audio transcription.
  • Anthropic (Claude): AI-powered data extraction and summarization.
  • Stripe: Payment processing.
  • Resend: Transactional email delivery.

5. Data Security

  • All OAuth tokens are encrypted at rest using AES-256-GCM.
  • All data is transmitted over HTTPS/TLS.
  • Database access is restricted and scoped per organization.

6. Data Retention & Deletion

  • You can configure data retention (30, 90, or 365 days) in your organization settings.
  • You can delete your account and all associated data at any time from Settings.
  • Upon account deletion, all personal data is permanently removed within 30 days.

7. Your Rights (GDPR/CCPA)

  • Access: You can export your data at any time.
  • Deletion: You can delete your account and all data from Settings.
  • Portability: Contact us for a data export.
  • Opt-out: You can disconnect integrations and stop data collection at any time.

8. Contact

For privacy inquiries, contact us at [email protected].